Privacy Policy

Overview

SmashWebs, Inc. ("SmashWebs," "we," "us," or "our") operates smashwebs.com and related services. This Privacy Policy describes how we collect, use, and share information when you use our website and services.

Information We Collect

Information You Provide

• Account information: When you create an account, we collect your email address and authentication credentials.
• Billing information: When you subscribe to a paid plan, our payment processor collects your payment details. We do not store credit card numbers on our servers.
• Business information: When you use our website builder, you provide information about your business, including your business name, location, services, and other details you choose to share.
• Contact form submissions: When you contact us, we collect your name, email address, and any information you include in your message.
• Communications: When you request changes to your website via chat, we retain those conversations to fulfill your requests.

Information Collected Automatically

• Usage data: We use analytics tools to understand how visitors interact with our website. This includes page views, referring sources, and general interaction patterns.
• Device information: We may collect information about your browser type, operating system, and device for compatibility and performance purposes.
• Cookies: Our analytics tools may set cookies on your device. These are used to understand website traffic patterns and are not used for advertising or cross-site tracking.

How We Use Your Information

• To provide, maintain, and improve our services
• To build and host your website based on your business information
• To process your subscription and billing
• To respond to your inquiries and support requests
• To send you service-related communications (billing confirmations, security alerts, service updates)
• To analyze usage patterns and improve our website and services
• To detect and prevent fraud, abuse, or security issues

AI-Powered Services

SmashWebs uses artificial intelligence to generate and update your website. When you use our website builder, the business information you provide is processed by our AI systems to create your site content, layout, and design. We do not share your personal contact information (email, phone, payment details) with our AI service providers. Only the business-related information necessary to build your website is processed.

How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: We work with trusted third-party companies that help us operate our services, including payment processing, email delivery, website hosting, authentication, and data storage. These providers access your information only to perform services on our behalf and are obligated to protect it.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers: If SmashWebs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: We may share information with third parties when you explicitly authorize us to do so, such as when you connect external analytics or advertising accounts to your dashboard.

Third-Party Integrations

Our services may allow you to connect third-party accounts (such as analytics or advertising platforms) to your SmashWebs dashboard. When you choose to connect these accounts, you grant us read-only access to your data on those platforms. We use this data solely to display insights in your dashboard. You can disconnect these integrations at any time from your account settings.

Data Security

We implement industry-standard security measures to protect your information, including encryption of sensitive data at rest and in transit, secure authentication, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we retain your data for 30 days to allow for reactivation. After that period, your website data is archived and eventually deleted. We may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a portable format.
• Opt-out: Opt out of non-essential communications at any time.

To exercise any of these rights, contact us at privacy@smashwebs.com.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

SmashWebs, Inc.
15858 W. Dodge Rd, Suite 300
Omaha, NE 68118
privacy@smashwebs.com
(402) 880-3444